1.1 These General Terms and Conditions of Sale (hereinafter: Conditions) apply exclusively to all offers, orders and agreements of our webshop, to the exclusion of any other general terms and conditions.
1.2 Accepting an offer or placing an order means that you accept the applicability of these Conditions.
1.3 The provisions in these Conditions may only be deviated from in writing, in which case the remaining provisions remain in full force.
1.4 All rights and claims, as stipulated in these Conditions and in any further agreements for the benefit of our webshop, are equally stipulated for the benefit of intermediaries and other third parties engaged by our webshop.
2.1 All offers from our webshop are non-binding and our webshop expressly reserves the right to change prices, in particular when this is necessary under (statutory) regulations.
2.2 An agreement is only concluded after acceptance of your order by our webshop. Our webshop is entitled to refuse orders or impose certain conditions on delivery, unless expressly stated otherwise. If an order is not accepted, our webshop will notify you within ten (10) business days of receipt of the order.
3.1 The stated prices for the offered products and services are in euros, including VAT and excluding handling and shipping costs, any taxes or other levies, unless otherwise stated or agreed in writing.
3.2 Payment must be made without discount or offset. Delivery of the goods will take place after the full invoice amount has been paid to the account number mentioned during the ordering process.
3.3 Payment can be made by one of the methods indicated during the ordering process.
3.4 If the prices for the offered products and services increase in the period between the order and its execution, you are entitled to cancel the order.
4.1 The delivery times specified by our webshop are indicative only. Exceeding any delivery period does not entitle you to compensation and does not give you the right to cancel your order or terminate the agreement, unless the delivery period is exceeded to such an extent that it cannot reasonably be expected of you to maintain the agreement. In that case, you are entitled to cancel the order or terminate the agreement to the extent necessary.
4.2 The delivery of the products takes place at the location and time when the products are ready for shipment to you.
5.1 Ownership of delivered products only transfers once you have paid everything you owe to our webshop under any agreement. The risk with regard to the products transfers to you at the moment of delivery.
6.1 You are obligated to inspect the products upon delivery to verify that they comply with the agreement. If they do not, you must notify our webshop of this in writing and with substantiation as soon as possible and in any case within seven (7) working days after delivery, or once inspection was reasonably possible.
6.2 If it is established that the products do not comply with the agreement, our webshop has the option to replace the products in question with new products upon return, or to refund the invoice value thereof.
6.3 If you do not wish to accept a product for any reason, you have the right to return the product to our webshop within seven (7) working days after delivery. Return shipments will only be accepted in this case if the product packaging is undamaged and any plastic seal on the packaging has not been broken, with the provision that the return shipping costs are at your expense.
7.1 Our webshop is not liable for misunderstandings, corruptions, delays, or improper receipt of orders and communications as a result of the use of the internet or any other means of communication in correspondence between you and our webshop, or between our webshop and third parties insofar as it relates to the relationship between you and our webshop, unless and to the extent that there is intent or gross negligence on the part of our webshop.
8.1 Without prejudice to the other rights available to it, our webshop has the right in case of force majeure to, at its discretion, suspend the performance of your order or terminate the agreement without court intervention, by notifying you of this in writing, and without our webshop being obligated to pay any damages, unless this would be unacceptable under the circumstances in accordance with standards of reasonableness and fairness.
8.2 Force majeure is understood to mean any failure that cannot be attributed to our webshop because it is not due to its fault and is neither at its expense under the Law, legal transaction, or prevailing commercial practice.
9.1 If you provide our webshop with a written notice of an address, our webshop is entitled to send all orders to that address, unless you provide our webshop with written notice of a different address to which your orders must be sent.
9.2 If our webshop has allowed deviations from these Terms, whether implicitly or explicitly and for a short or long period, this does not affect its right to demand strict compliance with these Terms. You can never assert any right based on the fact that our webshop applies these Terms flexibly.
9.3 If one or more provisions of these Terms or any other agreement with our webshop conflict with any applicable legal provision, the provision in question will be removed and will be replaced by a new legally permissible comparable provision to be determined by our webshop.
9.4 Our webshop is entitled to use third parties in the performance of your order(s).
10.1 All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as these Terms and Conditions themselves, are exclusively governed by Dutch law.
10.2 All disputes between parties shall be submitted exclusively to the competent court in the Netherlands.
